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Notification issue

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‎11-01-2019 11:09

‎11-01-2019 11:09

Okay guys SERIOUSLY what’s taking so long to get the notifications going again. Why don’t you reach out to Apple and collaborate cause a lot of your customers are mad. This issue has gone on way too long now. I’ve done everything it says to try to get notifications back and have chatted at least twice with different workers... super frustrated. 

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‎11-01-2019 14:01

‎11-01-2019 14:01

Hello and welcome to the Fitbit Community @SunsetRunner 

I understand your frustration about the current notifications issues. All information about the notifications issues can be found here: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3779290 if you haven’t already I would suggest visiting this thread to find tips, possible workarounds and any updated information. Be sure to view page one of the thread to view instructions that may assist you given by a Fitbit Moderator. Any and all information can be found there. I’m sorry I can’t be any more help then that.

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‎11-01-2019 15:34

In response to SunsetRunner

‎11-01-2019 15:34

I’ve already done all the steps. More than once. Nothing worked. 

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