08-18-2020 23:43 - last edited on 08-19-2020 17:28 by LiliyaFitbit
08-18-2020 23:43 - last edited on 08-19-2020 17:28 by LiliyaFitbit
Hi there,
My iPhone app connected to mu inspire has now started tracking distance and not steps. I cannot get it back to steps and have tried everything.
Have others had this problem? How can you reset back to steps.
Thanks in advance.
Moderator edit: subject for clarity
08-19-2020 17:27
08-19-2020 17:27
Welcome to the Fitbit Community, @rvg400.
I appreciate your participation in the Forums and sharing that your Fitbit app has now started tracking distance and not steps. Thank you for providing the additional details, I am here to help. If you refer to the steps tile, I recommend doing the following: on the Today tab, tap and hold on the steps tile and drag it to a new position. If you don't see the steps tile, you can add it by doing the following:
1. On the Today tab, tap Edit.
2. Tap the + icon on the stat you want to add.
For more information, please see How do I add, remove, or rearrange tiles on my Fitbit app dashboard?
If the issue persists, please take a screenshot and attach it in your reply so I can investigate further.
By the way, I've moved your post to iOS App board so we can keep our forums organized.
Looking forward to hearing back from you.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
08-19-2020 18:14
08-19-2020 18:14
@rvg400 -
In addition to what @LiliyaFitbit said, it is possible that Steps will no longer be the "Big Icon". To make it so, before you press on "done" press and hold the Steps icon until it sorta turns sideways a bit and then drag it to the top. Then press "Done" to save the change.