08-17-2020 23:19 - last edited on 08-19-2020 15:20 by LiliyaFitbit
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SunsetRunner
08-17-2020 23:19 - last edited on 08-19-2020 15:20 by LiliyaFitbit
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Hello
I’ve had my Fitbit for a while now and all has been good. Just recently I’ve noticed every time I’m working out my calories are not updating. For an example: my past work out will be 143bpm, 385 calories and now 145bpm, 92 calories. For the past 2 weeks the calories haven’t gone up more then 100 calories.
please help
Moderator edit: subject for clarity

08-19-2020 15:18
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08-19-2020 15:18
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Welcome to the Fitbit Community, @SunsetRunner.
I am sorry to hear that your calories are not updating. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I recommend confirming that your weight and height are correct in the Fitbit app:
- Tap the Today tab, and tap your profile picture.
- Tap the tile with your name.
- Tap Personal.
- Check your weight and height and make changes if needed.
- Tap Save.
Let me know how it goes, I'll be around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

