03-12-2020 21:08
03-12-2020 21:08
I have a new Inspire HR that won’t pair with Bluetooth on my iPhone. I have
forced quit the app
turned Bluetooth off and then on again
restarted my phone
used the “Remove this Inspire HR” feature and then paired it again.
So far nothing has worked. This a brand new device. I’m wondering if I just got a lemon.
03-13-2020 10:50
03-13-2020 10:50
Hi @Wahini72. Welcome to the Community Forums.
I'm glad that you got a new Inspire HR and thanks for the troubleshooting steps tried prior posting. Let me help you to pair it with your phone's Bluetooth. Before anything else, may I know if you're able to sync your tracker? If not, do you see an error message?
Even though you've tried some steps, please try the following in the given order:
Let me know how everything goes.
03-14-2020 11:07
03-14-2020 11:07
Thanks so much. I tried these steps in the exact order and it still doesn’t work.
The device syncs, but I’m not getting the Bluetooth features, like phone and text messages and all-day sync.