01-04-2020 03:40
01-04-2020 03:40
I’ve tried turning Bluetooth on and off, turning iPod on and off, connecting under Fitbit inspire and inspire hd and the device is still not found ....at a loss as what to do next. This was bought for a Christmas gift and I’ve been trying since then to get it added but have stopped each time and what sound be simple is not working! Any advice would be very welcome before I end up retiring the Fitbit. Thanks
01-04-2020 14:04
01-04-2020 14:04
Hello @Bennimogen which model iPad do you have?
Has the tracker been setup to your account, or is this what your trying to do. The Inspire does not have lights on the back, the Inspire HR does.
We have to help docs for you to check out.
01-06-2020 12:09
01-06-2020 12:09
05-21-2020 09:21
05-21-2020 09:21
Did you ever solve this problem? We are experiencing the same thing with the Inspire.
05-21-2020 12:42
05-21-2020 12:42
Hi @Bennimogen and welcome to the forums! Unfortunately, any Apple product must be able to update to their iOS 12.2 or higher. The iPod touch is not on the list of Supported Devices, likely because Apple no longer supports it with iOS updates.