Daily Readiness score only showing sometimes

[KSimons]

I've always used my daily readiness score, but over the last few weeks it's only showed on 4 days. 

I wear it to sleep. I wear it for the entire day unless charging or showering which takes a maximum hour. There's no rhyme or reason to the days I got it compared to the days I didn't. They weren't consecutive days either. How do I get it to come back and stay back. I'm on premium

 

[RiekoC]

Hello @KSimons 

As you know, the daily readiness score algorithm was changed in a recent app update. This help page explains what changed in the readiness score (<-- click link).

If you're having any problems getting sleep data, especially HRV and RHR, that would affect your readiness score.

That said, there have been other users reporting that they aren't consistently getting their daily readiness score. I've submitted an inquiry on this and will report back when I have an update.

[KSimons]

No issues getting sleep score, HRV or RHR 🙂 

[RiekoC]

Hello @KSimons 

Thank you for letting us know that you get your sleep data, including HRV and RHR.

I've submitted this issue for escalation and have gotten confirmation that it's been escalated to the appropriate team.

[NoahBryant]

I had the same issue, but now everything is good.

[okhiroyuki]

I had the same issue, but now everything is good.

[KSimons]

Since posting, I've had absolutely no scores what so ever. Please do not respond saying you've had same issue but now it's fine unless you can give me info on how you fixed. I have no issues getting my sleep score, my rhr, my hrv, anything, but there is nothing for readiness 

 

[agnosie]

exactly same problem here!

All scores are there but readiness is missing

[mrs.i.ss]

Same here. Daily readiness score done for 2 days now. App and firmware updated…