help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Distance not recorded on Fitbit Charge 6

‎11-06-2024 07:47

‎11-06-2024 07:47

Distance not recorded on Fitbit Charge 6 since 1 mth ago. Is this a watch issue as the application or a bug in the watch?

fitbitshare_32905616.PNG

 

 

Screenshot_20241106_225257.jpg

Best Answer
0 Votes
1 REPLY 1

‎11-06-2024 09:33

‎11-06-2024 09:33

Hi there @Kycheang thank you for the screenshots. I'm glad to help you watching your stats on your Charge 6.

After you log your activity, the distance will be shown at the bottom left corner on the activity details.

If you don't see the distance in the display of your Charge 6, try tapping the screen during the activity. You'll see additional stats that maybe are not visible in the main screen.

I hope these tips will help you !

Best Answer
0 Votes