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ECG export missing from the "you tab" (Solved)

‎10-10-2023 22:52 - edited ‎10-12-2023 05:18

‎10-10-2023 22:52 - edited ‎10-12-2023 05:18

I got the Charge 6 yesterday and I downloaded the results of the ECG to my Google Drive following the instructions (https://help.fitbit.com/articles/en_US/Help_article/2457.htm#How2). Today the option is missing from the mobile App. Has anyone else experienced this? Is there a workaround?

--- It all came good when the connection to the app problems were resolved. ---

Cheers
Stationary
Best Answer
2 REPLIES 2

‎10-12-2023 11:13

‎10-12-2023 11:13

Hello @Stationary_R 

Thank you for letting us know that you no longer have a problem after the system wide issue was resolved. Unfortunately, it was bad timing for that Fitbit system wide outage to occur yesterday. 

Rieko | N California USA MBG PE

Best Answer
0 Votes

‎10-13-2023 16:03

In response to RiekoC

‎10-13-2023 16:03

I found it! 

Under health assessments, slide the tiles to the left. 

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Best Answer