Elevation gain stopped tracking

[evaldass]

A few weeks ago, elevation gain stopped tracking for all hikes and runs on my Fitbit Charge 6. It used to work fine before, so something must have changed. Perhaps the most recent firmware update messed it up?

Elevation gain now shows up as 0 for workouts tracked with GPS set to either Dynamic or Phone. The same hike tracked directly with Strava app on the phone shows correct elevation gain, so it's not a phone issue.

[Julia_G · Accepted solution]

Hi, @evaldass , the Fitbit Charge 6 does not have a built in altimeter, so it has never been possible to track elevation directly with the Charge 6.  The GPS chip in the Charge 6 is not designed to display elevation, as it can be very inaccurate.

The data you used to see was actually calculated by Strava, and not your Fitbit (i.e those who weren’t connected to Strava - or similar app - never saw that data).  It seems that there is a recent issue (since 2026) where Strava is no longer able to calculate correctly or just shows 0 (which is what stand alone fitbit is designed to show).

One suggested work around :

• Use "Adjust Elevation" on Strava: Open the affected activity on the Strava website (desktop), click the three-dot menu, and select "Correct Elevation". This forces Strava to recalculate the elevation based on your GPS coordinates and their mapping database.

But basically I think you need to go through Strava for a fix.  It might be worth googling, looking in Strava forums or checking Reddit.

The short answer, I am afraid, is that your Fitbit is working normally and as expected.

I hope this helps.  Welcome to the Community Forums.