help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Exercise time now 15 minutes and not 10 minutes

Wednesday

Wednesday

I went into the app tonight to see what my exercise time was set at as I was curious. It automatically switched me from the 10 minutes of exercise to start recording to now 15 minutes. This is frustrating as I cannot get it to go back to 10 minutes. I will use my break at work to walk as total exercise or activity time helps keep my health insurance down and now I am afraid that with needing at least 15 minutes that it will now not track that active time and then not count towards my daily activity goal. Please fix. 

Best Answer
0 Votes
1 REPLY 1

2 hours ago

2 hours ago

Hello @Luna2002 

This help page (<-- click) has the instructions for changing the time for automatic activity detection. Were you able to get to the Activity detection section and make the changes back to 10 minutes?

If you can't get the automatic activity detection back to 10 minutes, you may need to manually start & end your walks on your Charge 6 until the issue is fixed in the app. 

Rieko | N California USA MBG PE

Best Answer
0 Votes