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Exercise time now 15 minutes and not 10 minutes

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I went into the app tonight to see what my exercise time was set at as I was curious. It automatically switched me from the 10 minutes of exercise to start recording to now 15 minutes. This is frustrating as I cannot get it to go back to 10 minutes. I will use my break at work to walk as total exercise or activity time helps keep my health insurance down and now I am afraid that with needing at least 15 minutes that it will now not track that active time and then not count towards my daily activity goal. Please fix. 

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Hi @Luna2002 @ and@RiekoC, welcome to  the Fitbit Community! It's great to have you here!

Let me help you modify how your activities are tracked. @RiekoC, thanks for your contribution!

Just to make sure, please confirm you follow the steps listed in our help article What activities do my Fitbit device and Google Pixel Watch track > Can I change how my activities ar...

If the fitbit app doesn't keep the settings you establish, make sure you are running the latest version of the Fitbit app. For reference see How do I use the Fitbit app? > How do I update the Fitbit app? 

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Hello @Luna2002 

This help page (<-- click) has the instructions for changing the time for automatic activity detection. Were you able to get to the Activity detection section and make the changes back to 10 minutes?

If you can't get the automatic activity detection back to 10 minutes, you may need to manually start & end your walks on your Charge 6 until the issue is fixed in the app. 

Rieko | N California USA MBG PE

Best Answer

Hi @Luna2002 @ and@RiekoC, welcome to  the Fitbit Community! It's great to have you here!

Let me help you modify how your activities are tracked. @RiekoC, thanks for your contribution!

Just to make sure, please confirm you follow the steps listed in our help article What activities do my Fitbit device and Google Pixel Watch track > Can I change how my activities ar...

If the fitbit app doesn't keep the settings you establish, make sure you are running the latest version of the Fitbit app. For reference see How do I use the Fitbit app? > How do I update the Fitbit app? 

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Thanks! Got it fixed!

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Hi @Luna2002 

Thanks for letting us know that you got your exercise auto detection time fixed. 

Rieko | N California USA MBG PE

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Not working for me. The minimum I can configure is 15 minutes. Nothing less, very disappointing. 

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