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Fitbit 6

ANSWERED

3 hours ago

3 hours ago

Currently my watch went dead 4 days ago and is 30km away at shop why does my app still have steps recorded the last 4 days 

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1 BEST ANSWER

Accepted Solutions

3 hours ago

3 hours ago

@Matba 
Do you have your phone connected to Fitbit as a device to track activity?
Open the Fitbit app, tap the battery icon at the top right.  Is you phone showing as a device on that screen?

Gary D.| Feeding Hills, MA MBG PE

Pixel Watch 3, Pixel Watch 4

View best answer in original post

Best Answer
3 REPLIES 3

3 hours ago

3 hours ago

@Matba 
Do you have your phone connected to Fitbit as a device to track activity?
Open the Fitbit app, tap the battery icon at the top right.  Is you phone showing as a device on that screen?

Gary D.| Feeding Hills, MA MBG PE

Pixel Watch 3, Pixel Watch 4

Best Answer

3 hours ago

In response to gdio53

3 hours ago

Yes problem solved 

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0 Votes

2 hours ago

In response to Matba

2 hours ago

@Matba 

Glad to hear it's fixed for you.  Let us know if you have any more questions.

Gary D.| Feeding Hills, MA MBG PE

Pixel Watch 3, Pixel Watch 4

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0 Votes