Fitbit Charge 6 Installation Issues

[SunsetRunner]

Has anybody figured out how to get the Fitbit Charge 6 to sync, pair, and function? I'm running into the same problems as everybody else. I have reset my phone. Uninstalled the app and reinstalled. People suggest doing a factory setting restart but my watch won't even let me do that? Any advice?

[FatimaFitbit]

Hi there @SunsetRunner! A warm welcome to the Fitbit Community!

Thank you so much for reporting this situation and for all your efforts.

Have you already checked if you can update your Charge 6? Please see: Why can't I update my Fitbit device? 

I suggest you try to follow the troubleshooting steps from these help articles too: How do I set up my Fitbit device? and Why can't I set up my Fitbit device? 

For a long restart you can try to do the following:

1. Connect your device to the charging cable. For instructions, refer to How do I charge my Fitbit device?
2. Press the button located on the flat end of the charger 3 times with one-second pause between each press. Then wait 10 seconds or until the Fitbit logo appears.

Another way to restart your device is to unplug it, wait a second, and plug it back in. Repeat this process 3 times in an 8 seconds interval and then wait 10 seconds until the device restarts.