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Fitbit Charge 6 - No internet message - Gallery cannot be accessed

yesterday - last edited yesterday by Fitbit Moderator

yesterday - last edited yesterday by Fitbit Moderator

Just got a charge 6 (had a charge 5). I despise the clock face. I was going to change it. I went to the Gallery and it sat there a little bit and then said,  oops, no internet connection. But I do have internet

Moderator edit:  updated subject for clarity

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yesterday

yesterday

@Junk23 , A warm welcome to the Community! Glad to read that you chose the Charge 6. 

The described issue can be solved. 

I found these instructions that have helped many users. 

Please give it a try and let us know how it goes. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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