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Fitbit Charge 6 installation stuck

‎09-09-2024 14:04

‎09-09-2024 14:04

I used to have a Fitbit Charge 3 and it is no longer used. I bought a Fitbit Charge 6 which I am trying to set up using my Google account. Trying to stay with Fitbit does not work. Fitbit asks if I am replacing my Charge 3 to a 6. I click to accept and it takes me to Google to verify full name and phone which are correct. From Google option menu nothing haspens. I don’t even see a Continue button. I am so frustrated with all of this, I am ready to return the Fitbit Charge 6 and get an Apple Watch instead.

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1 REPLY 1

‎10-01-2024 10:36

‎10-01-2024 10:36

Hi, welcome to the Fitbit Community forums, @Mahalladay.

Thank you for sharing all these details about the inconvenience you've been having with your Charge 6 and for confirming that you already tried a few troubleshooting steps.

I've been informed that you were able to get in touch with the Customer Support team for further assistance with this. In this case, they will let you know how to proceed.

Best Answer