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Fitbit Charge 6 will not charge

‎04-13-2026 08:30 - last edited on ‎04-14-2026 07:48 by Fitbit Moderator

‎04-13-2026 08:30 - last edited on ‎04-14-2026 07:48 by Fitbit Moderator

My fitbit is still working, but it won't charge. I have cleaned the contacts. It displays momentarily as if charging, but when I look again the battery is the same of lower charge. I have tried it in various usb plugs and my pc and laptop. All the same. What else can I try?

 

Moderator Edit: Clarified subject.

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3 REPLIES 3

‎04-13-2026 08:39

‎04-13-2026 08:39

I have reset the device as well.

 

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‎04-13-2026 08:42

‎04-13-2026 08:42

Hi @CaptainAdventur and welcome to the forums. 

I appreciate your message regarding this charging issue. Thank you for all your efforts.

I'll be more than happy to suggest you some steps. 

Please confirm if you already restarted your device, as explained here: How do I restart my Fitbit device?

Review the troubleshooting steps detailed in the following help article: Why isn't my Fitbit device's battery charging?

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‎04-20-2026 08:37

In response to MarioSFitbit

‎04-20-2026 08:37

Hi Mario,

I have both reset and restarted the device, and read the troubleshooting and folowed the tips. The device connects to the charger, but the battery does not charge.

What can I try next?

Thanks Jonathan

 

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