Fitbit Charge 6 won't swipe

[Dhruc]

My fitbit charge 6 won't swipe and I've tried absolutely everything including hsrd reset.

The customer support from fitbit has been really quite poor to date. Being ghosted by fitbit isn't exactly good form. 

[FITNDUNN]

My Charge 6 suddenly stopped swiping!!! I have researched and performed all suggestions: I have reset via the charging cable multiple times. I have changed the clock face several times. I have removed Fitbit from Bluetooth and then added back. I have checked settings.  I have synced over & over. My unit is less than 1 year old and I am COMPLETELY FRUSTRATED!

[Dhruc]

Exactly the same and the total lack of customer support is just awful. 

[DuduBert]

Same here, any solution yet??

[RiekoC]

Hello @DuduBert 

If you've already tried doing a restart without success, the next step would be to contact Support (<-- click link). Complete the prompts until you get the option to chat or call.

Depending on how long you've had your Charge 6, you might have options under warranty.