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Fitbit account / How to move to Google

‎12-13-2025 12:23 - last edited on ‎12-14-2025 05:55 by Fitbit Moderator

‎12-13-2025 12:23 - last edited on ‎12-14-2025 05:55 by Fitbit Moderator

Decided to bite the Holley and migrate to Google account but I failed at the first hurdle. I selected my existing Google account but then was told it’s already associated with a Fitbit. I stupidly clicked Ok to continue and now I’m logged into my Google account but none of my Fitbit history is there. I can’t see anywhere to log out and log back in with my old Fitbit account..  And so I don’t really know where to go from here. Any advise?

 

Moderator edit: updated subject for clarity

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‎12-13-2025 12:33 - edited ‎12-13-2025 12:34

‎12-13-2025 12:33 - edited ‎12-13-2025 12:34

I can help you with logging out and back in but before that, I need to know if you're on Apple or Android.  The layout of the app is slightly different on both and I can only help if it's Android.

Also, since this has nothing to do with your Charge 6 and everything to do with the app, I'll move your post to the appropriate app forum once you tell me which platform you have.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
Best Answer

‎12-14-2025 05:54

In response to DramaQueenDiva

‎12-14-2025 05:54

Hello @Lisa1985!  Welcome to our community forums!

Thank you for letting us know that you want to move your account to Google. 

To move your account it is necessary to use a google email that has never been used for Fitbit.  In the following help article you can find the steps to move your account How to move your Fitbit Account to a Google Account

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