Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app does not have past data for steps

ANSWERED

App gives me today’s steps but when I click on steps, it doesn’t populate the page with any current or past steps data

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

Hello @Wexf 

This is an issue that I've seen reported by other users. What worked for them was:

  • Log out of the Fitbit app to upload your data to your account on the Fitbit servers
  • Uninstall the app
  • Re-install the app
  • Log back in

Rieko | N California USA MBG PE

View best answer in original post

Best Answer
3 REPLIES 3

Hello @Wexf 

This is an issue that I've seen reported by other users. What worked for them was:

  • Log out of the Fitbit app to upload your data to your account on the Fitbit servers
  • Uninstall the app
  • Re-install the app
  • Log back in

Rieko | N California USA MBG PE

Best Answer

This solved the problem (and it also solved another problem - that I was getting no cardio load target).  Thanks!

Best Answer

Hi @Wexf 

Thanks for letting us know that uninstalling & re-installing the app worked to fix both your issues. 👍

Rieko | N California USA MBG PE

Best Answer