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Fitbit app is down

‎11-19-2025 07:19

‎11-19-2025 07:19

I have lost 30K steps between Monday and this morning and I want my data back. My app will also no longer sync with my Bluetooth. WTF is going on? 

Best Answer
3 REPLIES 3

‎11-19-2025 08:07

‎11-19-2025 08:07

And why wont fitbit acknowledge?  Wasting so much of everyone’s time trying to troubleshoot to no avail

Best Answer
0 Votes

‎11-19-2025 09:07 - edited ‎11-19-2025 09:08

‎11-19-2025 09:07 - edited ‎11-19-2025 09:08

@SeaweedSally and @jbsf82 according to the Fitbit Status Dashboard, there was a service interruption earlier today. If you are still having difficulties syncing, try restarting your Fitbit and mobile device. 

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 4, Inspire 3, Sense | Android

Best Answer

‎11-19-2025 11:55

In response to alexthecat

‎11-19-2025 11:55

Hi @SeaweedSally and @alexthecat, welcome to the Fitbit Community! It's great to have you here!

Thank you for bringing this issue to our attention. Our development team is currently working to resolve this problem and we hope to have a solution soon. Please ensure your Fitbit device and app are up to date to ensure the fastest resolution.

In the meantime, we recommend to troubleshoot the issue by following the steps below:
- Restart the device
- Sign out the Fitbit app
- Offload the app (for iPhone users)
-Uninstall and reinstall the app (For Android users)
- Log in
- Sync it
- Reboot

Best Answer