Hello @Susanlp
Were you able to connect your Charge 6 to your phone/tablet? Can you sync your Charge 6 with the Fitbit app?
You can try to clear the cache for the Fitbit app on your phone. Then do a force stop, followed by re-opening the app. After that, restart your Charge 6.
Let us know if this cleared the message on your watch.
Rieko | N California USA MBG PE