Fitbti Charge 6 not syncing - Fitbit Community

Fitbti Charge 6 not syncing

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Jennifer1-

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Charge 6 not syncing to my iphone

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RiekoC

Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

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Hello & welcome @Jennifer1-

Sorry to see that you're having issues syncing your Charge 6 with your iPhone. This page has the recommended troubleshooting steps to try: Why won't my Fitbit sync? (<-- click link)https://help.fitbit.com/articles/en_US/Help_article/1866.htm?Highlight=sync

Hopefully, the troubleshooting steps will get your device back to syncing properly with your phone.

Rieko | N California USA MBG PE

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RodrigoMFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

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@RiekoC Thanks for your help. Much appreciated!

@Jennifer1- Welcome to the forums. I will gladly help you sync your Fitbit Charge 6.

I recommend the steps outlined in the article shared above: Why won't my Fitbit device sync?. Make sure all requirements are met. Thanks in advance!

RodrigoM | Community Moderator, Fitbit

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