11-05-2024 21:44
11-05-2024 21:44
Is anyone experiencing a decrease in battery life? I’ve noticed that my Charge 6 doesn’t hold a charge for a week like it usually does. I typically charge it on Sundays at around 17%, but now it can barely hold the battery. Has anyone else had issues since a software update, or do you have any ideas about what could be draining the battery?
11-06-2024 05:22
11-06-2024 05:22
Hi @cavebt, welcome to the Fitbit Community! It's great to have you here. Allow me to help you with the battery life of your Charge 6.
We provide some suggestions you can follow in order to improve your battery life. To maximize battery life, turn off or reduce your use of certain features. For more information on how to extend the battery life of your Charge 6, i recommend to read our help article Can I extend the battery life of my Fitbit device?
If you consider the battery of your Charge 6 won't improve its performance even after following the tips above, try restarting your device by connecting it to the charging cable. For more information, see How do I restart my Fitbit device?
I hope you will find a solution for this inconvenience you currently have !
11-06-2024 22:39
11-06-2024 22:39
Yes, this has just started happening to me. Used to last a week and now it’s draining in 24 hours. Something must have changed recently to make this happen.
11-07-2024 00:51
11-07-2024 00:51
Mines doing the same charged to 100 last night after 30mins it was 93% then this morning woke up to it being 17%.
11-07-2024 08:50
11-07-2024 08:50
Hi @isujosh and @Almattx. I appreciate your responses.
If you have already followed the instructions from the links i suggested, i recommend that you get in contact with our support team for further investigation.
I hope you both find a solution to the battery life of your devices.