Hi there @Rbrtschif! Welcome to the Fitbit Community!
Thank you so much for informing us about this situation of your Charge 6.
Have you already checked if you can update your Charge 6? If you haven't tried to do it yet, try to do the following steps:
- With your charged Fitbit device nearby, open the Fitbit app.
- Tap the Today tab Devices your device image.
- Tap the pink Update button. This option only appears if an update is available.
- Follow the on-screen instructions and keep the device close to your phone, tablet, or computer during the update. After you start the update, a progress bar appears on your device and in the Fitbit app until the update is complete.
- If you have trouble updating your device, see Why can't I update my Fitbit device?
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