05-15-2026
16:25
- last edited on
05-16-2026
04:27
by
MarreFitbit
05-15-2026
16:25
- last edited on
05-16-2026
04:27
by
MarreFitbit
My active friends don’t show up anymore.,How do I get them back? When I click on Show Others their names are there but it indicates their step Count is Unavailable now. We were helping to motivate each other to keep moving.
Gayle
Moderator Edit: Clarified subject
Best AnswerHi @GayleMW Google made this change a few days ago in preparation for the update to the Google Health app. Unfortunately, Google is removing the ability to message your friends. 9to5google Jump to Social.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there, @GayleMW. Welcome to the Fitbit Communtiy Forums. Thanks for bringing this to my attention.
As @LZeeW mentioned to you, the Fitbit app is about to change to the Google Health app and some things are changing, when you update to the Google Health app, you can manage your friends again and compete with them on your weekly leaderboard which now supports steps and Cardio Load. For the time being, you won’t be able to add or remove friends, and your leaderboard won’t update. This pause is to help prepare your experience in the Google Health app. On the old Fitbit app, social experiences started being locked since May 12, 2026.
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