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GPS not connecting on Charge 6

‎04-07-2024 07:53 - last edited on ‎04-12-2024 11:59 by Fitbit Moderator

‎04-07-2024 07:53 - last edited on ‎04-12-2024 11:59 by Fitbit Moderator

Hi, 

Anyone know how to get the charge 6 to connect to gps? If I use my phone to start activity it tracks it and has a map. However if I start from my watch it does not connect. 

All my settings are correct, I have restarted, reinstalled, forced stop turned blue tooth on and off, reatarted phone, rebooted tracker and cleared data and repaired. Nothing is working I have only had this 4 months. I have turned gps on in both the walk and run shortcut. GPS is set to dynamic mode, I sometimes don't walk with my phone. Never had a problem with the fitbit up untill last Thursday when I had to restart as it didn't track my run on gps. I run alot so the map is important for pace and heart rate etc. 

Anyone else had this issues? 

 

Moderator Edit: Formatting.

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2 REPLIES 2

‎04-07-2024 16:00

‎04-07-2024 16:00

Only option that mostly works is "Phone" mode. "Dynamic" and "Built-In" are mostly useless. Since I got Charge 6 (shortly after release) I haven't captured a single run using built-in GPS. Either doesn't connect at all or disconnects after a while and never reconnects (shows "GPS off" screen). No fix for it. It is what it is.

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‎04-11-2024 12:15

In response to Triletics

‎04-11-2024 12:15

Thank you for the reply, 

Hopefully at some point fitbit will look in to this issue as it appears it's affecting a lot of charge 6's. Not ideal as it's an important feature. Thanks for the reply again. 

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