help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Google Maps not working on Charge 6

‎11-22-2024 14:03 - last edited on ‎12-20-2024 08:07 by Fitbit Moderator

‎11-22-2024 14:03 - last edited on ‎12-20-2024 08:07 by Fitbit Moderator

Google maps not working on new Charge6. Performed all steps as instructed; never works. Always says it cannot connect to my phone, even when I am running Google Maps on it.

So many issues on the first day of using this thing. Regrets already that I gave this another chance.

 

Moderator Edit: Clarified subject

Best Answer
7 REPLIES 7

‎11-25-2024 05:56

‎11-25-2024 05:56

Can you send a screenshot of what you see on your device when you try to connect?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
Best Answer
0 Votes

‎11-25-2024 08:56

In response to DramaQueenDiva

‎11-25-2024 08:56

IMG_9264.jpeg

IMG_9265.jpeg

IMG_9266.jpeg

 

 

Best Answer

‎11-29-2024 13:10 - edited ‎11-29-2024 13:14

In response to Lord_Octomore

‎11-29-2024 13:10 - edited ‎11-29-2024 13:14

  • Are you getting notifications? 
  • Any problems with syncing your data? 
  • Is your Charge 6 a trusted BT device on the phone? 
  • Tried restarting the tracker and phone 
  • Support for Google Maps 
  • Have you setup (Fitbit App) the Map Tile? 
  • I had to Disconnect and reconnect to get my maps to work. 
Best Answer
0 Votes

‎12-05-2024 10:12

In response to Rich_Laue

‎12-05-2024 10:12

Somehow it started working. I didn’t change a thing.

Best Answer

‎12-21-2024 11:29

In response to Lord_Octomore

‎12-21-2024 11:29

Mine has never worked, no mater how many times I reset everything 

Best Answer

‎04-11-2025 01:02

‎04-11-2025 01:02

 ahve this isssue of Google Maps not working - tried uninstalling, reinstalling, resetting etc with no success.

Any ideas? Is this still an issue for everyone?

Best Answer
0 Votes

‎07-24-2025 08:57

‎07-24-2025 08:57

Same problem.  Tried everything.   Last ditch effort.  Turned off Google Maps in phone Fitbit app.   Rebooted iphone and Fitbit 6.  Reconnected Google Maps.  It works at least for now. 

Best Answer