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Google wallet

How do I unlock Google wallet. I can't seem to put it on my charge 6

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7 REPLIES 7

Hi @maureenjacklin

TThis is what the user manual says about setting up Google wallet. Have you followed these steps? 

Screenshot_20231024-064501.pngScreenshot_20231024-064545.png

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Nathan | UK

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Yes I followed all that but when I tap on google wallet on my phone i cant seem to scroll down to read all of it. Not sure whether its to do with some of my settings.

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Ok I see. I think the next step would be to restart your phone and see if that fixes the issue scrolling down. If not the next thing I would do is log out and back in to the Fitbit app. If you are an Android user it would also be recommended to clear the cache for the Fitbit app. 

If none of this works I would recommend a full reinstall of the Fitbit app.

Hopefully at least one of these steps will solve the problem. 

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Nathan | UK

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Hi

None of that worked. I darent reinstall fitbit incase I lose data. I have had problems before. Thanks for your help though.

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Ok I understand that. For your information though, you shouldn't lose any data as long as its all synced. 

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Nathan | UK

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Yes I've followed the steps in the manual, with the same effect - nada, zilch etc. My bank (listed as a UK participating) says it can't see my card in the Google wallet. Perhaps Google are still using the FitBit wallet ...? And I can only DELETE cards from my wallet using Chrome to access my wallet. Not a good state of affairs.

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Кто-нибудь подключил платежную карту ING банка к кошелек на часах ?

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