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Having to Frequently Forget/Pair Charge 6

Fitbit app version:  4.42.2 (I think this is current)

Charge 6 firmware:  214.24 (I think this is current)

Android:  14

I have a new Charge 6 which is losing connectivity with my Android phone on a daily basis.  Relatively new to my environment is losing my phone's data connection due to a coverage issue.  My phone successfully re-establishes data, or WiFi, connectivity on it's own.

Another thing I noted was after the initial Charge 6 pairing, sync, and firmware update, a message appeared on my phone regarding a "more secure bluetooth connection" (? or similar verbiage) but when I picked up my phone to better view the message I accidently responded to the message.  I assume my choice was to activate this feature as I have not seen this message appear again.

My phone and app were operating normally with my previous Charge 4, although my Charge 4 likely had a different firmware version.

The Forget/Pair fix has worked to restore connectivity each time this occurs, although the daily frequency is quite inconvenient.  e.g I "may" have paired my Charge 4 with my phone 3 times over the 5 years it was functioning.

Is anyone here experiencing this issue?

Does anyone here have a fix/workaround?

Thank you in advance for any assistance!

 

Paul/Jim
Best Answer
1 REPLY 1

Upating that, last night I was able to restart my Fitbit and phone at the same time to workaround this.  I will attempt this the next time I experience this no sync behavior.

Paul/Jim
Best Answer