05-23-2025 06:05
05-23-2025 06:05
Fitbit app version: 4.42.2 (I think this is current)
Charge 6 firmware: 214.24 (I think this is current)
Android: 14
I have a new Charge 6 which is losing connectivity with my Android phone on a daily basis. Relatively new to my environment is losing my phone's data connection due to a coverage issue. My phone successfully re-establishes data, or WiFi, connectivity on it's own.
Another thing I noted was after the initial Charge 6 pairing, sync, and firmware update, a message appeared on my phone regarding a "more secure bluetooth connection" (? or similar verbiage) but when I picked up my phone to better view the message I accidently responded to the message. I assume my choice was to activate this feature as I have not seen this message appear again.
My phone and app were operating normally with my previous Charge 4, although my Charge 4 likely had a different firmware version.
The Forget/Pair fix has worked to restore connectivity each time this occurs, although the daily frequency is quite inconvenient. e.g I "may" have paired my Charge 4 with my phone 3 times over the 5 years it was functioning.
Is anyone here experiencing this issue?
Does anyone here have a fix/workaround?
Thank you in advance for any assistance!
05-26-2025 05:50
05-26-2025 05:50
Upating that, last night I was able to restart my Fitbit and phone at the same time to workaround this. I will attempt this the next time I experience this no sync behavior.