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How do I return my Charge 6?

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‎10-19-2023 06:06 - last edited on ‎06-20-2025 13:24 by Fitbit Moderator

‎10-19-2023 06:06 - last edited on ‎06-20-2025 13:24 by Fitbit Moderator

My Fitbit Charge 6 doesn't work. Went to update it and it malfunctioned, been through troubleshooting process to no avail. I just want my money back, go to hit return on the Fitbit website and it spits me back to the help page. Very unhelpful! Product is not fit for purpose, I want a refund and don't want to be ignored!!!!


Moderator Edit: Clarified subject

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‎10-19-2023 06:56

‎10-19-2023 06:56

Mine going back due to the lack of USB-C. In 2023.

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