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How long to receive refund for Charge 6?

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‎12-16-2023 01:02 - last edited on ‎06-21-2025 13:24 by Fitbit Moderator

‎12-16-2023 01:02 - last edited on ‎06-21-2025 13:24 by Fitbit Moderator

I sent my Fitbit back for a refund 6 weeks ago. Anyone have experience with a Fitbit return? Should I expect to wait longer? Customer support had no clue why this is taking so long. Horrible service.


Moderator Edit: Clarified subject

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‎12-17-2023 06:41

‎12-17-2023 06:41

You'll have to keep working with Support, nobody here can answer that question for you.

For what it's worth, the one time I had to exchange my device, I got it back within a week.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

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‎12-17-2023 06:41

‎12-17-2023 06:41

You'll have to keep working with Support, nobody here can answer that question for you.

For what it's worth, the one time I had to exchange my device, I got it back within a week.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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