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Infinite loop setting up Charge 6

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‎12-25-2023 11:14

‎12-25-2023 11:14

Charge 6 received this morning and trying to set it up it says I have to migrate to a Google/gmail account.  Problem is I am logged in with my gmail account.   You click Proceed or not now and it take you right back to which device do you want to set up.  I think years ago I set the account up with a different email but have changed it long ago to a gmail address.   There is no place to click app or web site to migrate. 

Very frustrated and it's going back tomorrow if I can't fix this today.  I have no patience for this after my Charge 5 bricked after an update last summer.  

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‎12-26-2023 11:36

‎12-26-2023 11:36

Hello @buddyebsensalt are you logged in with your gmail address, or logged in through your Google account? You need to log in through Google, not an email address 

What should I know about moving Fitbit to my Google Account?

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‎12-28-2023 12:22 - edited ‎12-28-2023 12:22

In response to Rich_Laue

‎12-28-2023 12:22 - edited ‎12-28-2023 12:22

Doesn't matter.  Returned.  Done with this piece of ****.

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