Lap count

[Cjdaniels]

Is it just my charge 6 but noticed latest update it's stopped recording laps. 

[Cjdaniels]

Swimming laps I meant

[RiekoC]

Hello @Cjdaniels 

I've seen other users reporting that they are no longer seeing swimming laps. However, I'm not sure about the timing when they noticed the issue.

Just for clarification, are you not seeing swimming laps on your Charge 6 or in the Fitbit app after you completed your swim?

Also, which Fitbit app version do you have?

[Cjdaniels]

Yes not seeing what swimming laps I have recorded on the app. I have latest version of firmware and software on my charge 6

[RiekoC]

Hello @Cjdaniels 

Thank you for the additional information.

I've seen Moderator posts acknowledging the issue with seeing completed exercise data in the Fitbit app and that the team is working on fixing the problem. The Moderator posts also seemed to indicate that the problem would be fixed in an app update.

An app update for both Android and iOS were recently released to version 4.27. Is this the version you have? You can check by tapping on your picture/icon in the upper right of the Today page in the Fitbit app and selecting Help. The page that opens will show your Fitbit app version.

[Cjdaniels]

Yes it's the 4.27 version