Moving Fitbit data to google

[ryuk6]

My Fitbit charge 6 is on my iPhone. Received email saying Fitbit data now needs to be transferred to Google by Feb 6.

So I downloaded the info from my Fitbit like the instructions said and is sitting in my downloads folder on my phone

The instructions don’t say what to do after that. Do I do anything?

Hoping someone can help.

Thanks.

[MaCrisGBFitbit]

 Hello @ryuk6!  It's great to see you in the Community!

I'm sorry to hear that your find some trouble to move your data to Google. 

Please take a view to the following help article where you can find all the steps to move your account How to move your Fitbit Account to a Google Account

[LZeeW]

@ryuk6   I think you received that email by mistake.  The Charge 6 required a Google account for setup.

I also looked at your public profile and saw that you joined in September 2023.  All new users needed a Google account in June 2023.  Others reported getting that email by mistake, too.