My Charge 6 has a blank screen

[Jaycel59]

My Charge 6 has a blank screen, I have deleted the app and tried to reinstall on my phone but it says that I need to enter the code provided but I cannot see the code as the screen is blank!!!!

[Paulyoda]

Weird as day before yesterday my fitbit charge 6 just died a death and went blank. It doesn't want to reset or charge. It also stopped syncing with my phone. Have tried all types of suggestions on Google but nothing works. Now just have a flashing red light on the back of it when you connect the charging cable.

[RiekoC]

Hello @Jaycel59 & @Paulyoda 

Sorry to see you're having problems with your Charge 6.

Depending on how long you've owned your Charge 6, you might have options under warranty. To find out what are your options, you will need to contact Support (<-- click link). Complete the prompts until you get the option to chat or call.