07-22-2025 06:13
07-22-2025 06:13
For the last week or so, my Charge 6 is doubling, sometime more than doubling, my steps. It is not connected to my phone to count steps and I have updated the app. It is still doing it. Any other thoughts?
yesterday
yesterday
No response and no reply from Fitbit.. Wow, thanks, Fitbit. I think I’m ready to switch to a different company.
yesterday
yesterday
Hi @CarolPre and welcome back to the forums.
I appreciate your message, and I'm sorry to hear that your Charge 6 is doubling your steps.
This is not the experience wanted for our customers, and I totally understand your feelings about this situation.
There are some suggestions listed in the following help article: How accurate are Fitbit devices?
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