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My Charge 6 is doubling my steps

‎07-22-2025 06:13

‎07-22-2025 06:13

For the last week or so, my Charge 6 is doubling, sometime more than doubling, my steps. It is not connected to my phone to count steps and I have updated the app. It is still doing it. Any other thoughts?

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2 REPLIES 2

yesterday

yesterday

No response and no reply from Fitbit.. Wow, thanks, Fitbit. I think I’m ready to switch to a different company.

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yesterday

In response to CarolPre

yesterday

Hi @CarolPre and welcome back to the forums. 

I appreciate your message, and I'm sorry to hear that your Charge 6 is doubling your steps. 

This is not the experience wanted for our customers, and I totally understand your feelings about this situation. 

There are some suggestions listed in the following help article: How accurate are Fitbit devices?

 

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