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My Charge 6 won't charge

‎07-19-2025 00:40 - last edited on ‎07-19-2025 10:19 by Fitbit Moderator

‎07-19-2025 00:40 - last edited on ‎07-19-2025 10:19 by Fitbit Moderator

Suddenly my smartwatch turned off to charge it the way I always does not charge the screen remains black what could have happened? 

Moderator's action: Clarified subject

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‎07-19-2025 10:06

‎07-19-2025 10:06

Hi @dimitrag, Thanks for stopping by, I hope you're doing well.

Let me help you with the charging issues you are experiencing with your Charge 6. Thank's for the details.

Take a look at the tips suggested in our help article Why isn't my Fitbit device's battery charging? and see if there's something else you can try. I appreciate your time in this process.

 

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