04-16-2026 19:49
04-16-2026 19:49
Whenever I navigate to the "Watch Face" or "Apps" section in the Fitbit app, the UI enters an infinite loading state and becomes unresponsive, requiring a forced restart of the app.
Steps Taken:
• Cross-Device Verification: Confirmed the identical behavior on both an iPhone and an iPad.
• Account Testing: Reproduced the issue across multiple independent Google accounts.
• Network Testing: Confirmed the issue persists on 5G cellular data and Wi-Fi (with iCloud Private Relay disabled).
• App Maintenance: Deleted and reinstalled the Fitbit app on both devices.
• Bluetooth Troubleshooting: Unpaired the device, "ignored" it in iOS Bluetooth settings, and re-paired.
• Device Restart: Restarted the Charge 6 via the settings menu. Also restarted iPhone.
The issue remains unresolved after all the above actions.
Best Answer04-18-2026 00:16
04-18-2026 00:16
Sam here; tried everything but nothing works.
Best Answer04-18-2026 00:20
04-18-2026 00:20
I also tried the public preview program in the IoS app; same problem.
Best Answer04-18-2026 06:30
04-18-2026 06:30
Same with my Inspire 3, maybe it’s an iOS app issue?
Best Answer