No option to edit exercise shortcuts on Fitbit Charge 6

[gc81999]

Today I received my Charge 6 and one thing I've found is there doesn't appear to be an option in the app to edit exercise shortcuts. When I had the Charge 5 the option appeared under profile > connected device and listed under main goal in the app but now it's not there. I've looked in all options and menus and I can't find anything. I'm assuming I've missed something but if anyone has any help with this I'd appreciate it. 

Thanks.

Moderator edit: Subject for clarity.

[Spongefactory]

This is such a bad feature. Had my charge 5 for over a year and it used to be muscle memory to select the right app as they stayed in place. I swap between 3 regularly and used to know intuitively how to get to each shortcut but now they move. Very annoying and a bad UI experience (I'm a software developer). Please give us back the option to keep them fixed.

[plswest]

Agree!  

[crashtx1]

Thank you. Just upgraded from a 5 to a 6 yesterday and it’s just such a dud and will likely be going back.

[GiglioJ]

I totally agree!  Frankly, since google took over fitbit they have changed so many things that were helpful - like NO STAIRS count????  Really!  It isn't a user friendly app any more.  I can't stand updating/changing things on the tiny screen of the watch - why can't I do it in the app on my laptop - that was helpful - to be able to see it on a full screen!  

On a side note - it isn't tracking properly either - when I was on vacation and doing a beach walk daily in the active window on the phone it would show the distance and time as I was walking.  Then I hit finish and when it updated to my daily page it was totally different (much less!!!) information - I never had this issue with previous Charge versions nor pre-Google.  I had a Charge 4 (loved it!!!) and had to buy new because the wrist band connector broke - can't be fixed - go figure.  As this is also an issue that was widely commented and complained about you would think they'd fix it in new versions - nope - they didn't.  I won't be buying another Fitbit next time I need to replace.

[Rich_Laue]

Yes @GiglioJ no stairs, because of lack of physical space for the required hardware , also stairs counts are the received more complaints than the other feature 

As for shorts, the last 3 used shortcuts get moved to the top. 

[LQq]

I want to add an exercise type - specifically, Yamuna.  On my old Fitbit I could do this via the web-based dashboard. I understand that is no longer available.  I keep seeing post that tell me I should be able to add an exercise via the Fitbit app but I can't find it anywhere. 

This is a really important feature I hope you can tell me how to accomplish adding a different exercise or that you re-add this functionality as soon as possible.

[RiekoC]

Hello @LQq 

Currently, we don't have the ability to add custom exercises in the Fitbit app. This feature was broken awhile ago and I haven't seen a timeline for fixing the problem.

For now, you can submit this issue using the Feedback option in the Fitbit app

• Tap on your picture in the upper right of the Today page in the Fitbit app
• Select Feedback in the menu that opens
• Complete the prompts & submit

Although it's likely that you won't get a reply, the team receives & reviews the feedback reports.

[kalrasheed85]

Same here!! Absolutely the dumbest decision ever made for such a common sense option!!! I’m so upset hopefully they bring it back with a software update 

[Greenlazer]

Incorrect

[OH_Teresa]

Do why can’t I find Hike or Hiking in the exercise list? Why isn’t it listed? How can I add this exercise when it isn’t an option in the drop down list?

[Rich_Laue]

@OH_Teresa I just checked, and yes it that Hike has been removed. 

@Greenlazer Hello and welcome. This being your first post, could you please add some detail to what the issue is? 

[OH_Teresa]

When I try to add a hike I have done and pull down the activity list, hike or hiking no longer exists under any activities that begin with the letter “h”. True hiking is NOT the same activity as walking or walk.