Not Tracking sleep score

[Fsist]

So this is my experience I had a Charge 5 for over a year and it worked fine . All of a sudden it stopped tracking sleeping in June of 2023 I tried everything to fix the problem with no avail so I bought a Charge 6 and gave my wife the Charge 5 and everything worked for her even the sleep but my new Charge 6 did not track my sleep also. So I thought I would try and flip my Charge 6 to my inner wrist and to my surprise it worked and still working. Now thinking back to any changes since June of last year and I could only think of one and that is I got a full sleeve Tattoo that also goes under my watch . Could it be the ink blocking it from reading or is it just coincidence. 

Try flipping your watch to your inner wrist if it starts working there must be something blocking it from reading.

[RiekoC]

Hi @Fsist 

Thanks for sharing your experience. Health trackers, including Fitbits, have issues when users have tattoos around their wrists. The ink interferes with the light sensors.