On going sync issues

[Sabine1123]

Starting about a week ago, I’ve experienced ongoing sync issues with my charge 6. It’s so frustrating. 

Most of the time the sync just doesn’t finish and the sync progress bar stops moving beyond the halfway point. Eventually it seems to time out. Every now and then the sync eventually works but I haven’t been able to sync the last 16 hours at all. 

I sometimes get an error message saying that at least one app couldn’t sync. 

has anyone got similar problems and managed to resolve them? Latest update has been installed. 

[RiekoC]

Hello @Sabine1123 

Sorry to see you're having issues syncing your Charge 6. Like you, I find it frustrating when my Fitbit won't sync with the app.

This article has the recommended troubleshooting steps to try: Why won't my Fitbit sync? (<-- click link).

Hopefully, the recommended steps work for you.