08-31-2024
03:51
- last edited on
08-31-2024
07:08
by
ManuFitbit
08-31-2024
03:51
- last edited on
08-31-2024
07:08
by
ManuFitbit
My Charge 6 stopped tracking oxygen saturation after the last update. I've reset the Fitbit and wear it in the correct location. Any suggestions? Good news is it no longer drops the Bluetooth connection!
Moderator edit: clarified subject.
08-31-2024 07:07
08-31-2024 07:07
Welcome to the forums @Cheryl_Lynn.
Thank you for providing the details regarding this inconvenience with Charge 6. Thank you for trying to fix it on your own.
Please, try to remove the SpO2 app from your device, and then reinstall it with the Fitbit app:
You should be able to see your SpO2 trends in the Health Metrics tile in the Fitbit app on your phone. To get SpO2 information, you need to:
If you still don't receive your SpO2 information, please follow the steps listed here below:
08-31-2024 10:49
08-31-2024 10:49