SP02 not workin on Charge 6

[Cheryl_Lynn]

My Charge 6 stopped tracking oxygen saturation after the last update. I've reset the Fitbit and wear it in the correct location. Any suggestions? Good news is it no longer drops the Bluetooth connection! 

Moderator edit: clarified subject.

[ManuFitbit]

Welcome to the forums @Cheryl_Lynn. 

Thank you for providing the details regarding this inconvenience with Charge 6. Thank you for trying to fix it on your own. 

Please, try to remove the SpO2 app from your device, and then reinstall it with the Fitbit app:

1. With your Fitbit device nearby, in the Fitbit app on the Today tab > upper left corner > your device image.
2. Tap Gallery > Apps tab.
3. In the list of apps, tap SpO2 > Install > Install.

You should be able to see your SpO2 trends in the Health Metrics tile in the Fitbit app on your phone. To get SpO2 information, you need to: 

1. Wear your device for at least a full day, including to sleep at night.
2. In the morning, open the Fitbit app and tap the Health Metrics tile.
3. Swipe up to find the Oxygen Saturation (SpO2) tile.

If you still don't receive your SpO2 information, please follow the steps listed here below: 

1. Verify if your Fitbit profile has the correct location and time zone.
2. Open the Fitbit app, tap the upper left corner > Charge 6 > Apps > SpO2.
3. Make sure all the permissions are enabled.
4. Restart your tracker to refresh its performance.
5. Tap Today at the bottom of the Fitbit app and pull down on the screen to force a manual sync.
6. Wear your tracker slightly higher on your wrist to sleep and sync it with the Fitbit app once you're awake to check your details. 

[Cheryl_Lynn]

I reinstalled the SP02 app and expect it will work tonight. Thanks for your support.