help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Setting up new Charge 6

‎04-25-2026 17:57 - last edited on ‎04-25-2026 20:37 by Fitbit Moderator

‎04-25-2026 17:57 - last edited on ‎04-25-2026 20:37 by Fitbit Moderator

I just purchased a new fit bit charge 6. I logged in with my fitbit account that I started in 2021 and linked it to my Google account. The fit but app says my name is Dave and born in 1979. Thats not my name and my Google account has my name and date of birth correct that is attached to the fit bit account. How do I fix this? 

---

I figured it out. Don't know how to delete my post but it finally synced and it was fixed. 

 

Moderator edit: clarified subject.

Best Answer
0 Votes
1 REPLY 1

‎04-25-2026 20:39

‎04-25-2026 20:39

Hi @MeganCarson. A warm welcome to the community. 

Thank you for taking the time to share the inquiry regarding your data.

I'm glad to know that you get it sorted.

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

Best Answer
0 Votes