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Charge 6 Sleep mode doesn't work right

yesterday - last edited 3 hours ago by Fitbit Moderator

yesterday - last edited 3 hours ago by Fitbit Moderator

I honestly kinda hate the charger 6. There are other reasons, but my biggest issue is that sleep mode will randomly stop working. I won't even be moving in bed with my wrist by my face and the light will turn on with the tiniest motion and it's totally inconsistent. It's like it forgets it's in sleep mode sometimes. It's so aggravating. Not a fan of this device. 

 

Moderator edit: clarified subject.

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3 hours ago

3 hours ago

Welcome to the forums @Sarahrenee13. 

Thank you for taking the time to share this information with me regarding the difficulty with Sleep mode. Sorry to know the inconvenience. 

Reading your post I was curious to know if you’ve set a schedule for 'sleep mode' to turn on and off automatically, or if you prefer to do it manually.

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