10-21-2025 10:19
Silver Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-21-2025 10:19
Traveling in Uzbekistan and noticed I have not had data in SpO2. When I sync app it says Feature not available.
My home region is USA with software updated right before my trip. Why would travel affect the ability of my USA-based app and Charge 6 not have collected SpO2 data?
Answered! Go to the Best Answer.
Best Answer10-22-2025 03:32
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-22-2025 03:32
@KatherineNY Your IP address has geolocation. Feature availability is based on your phone's location, not your account location.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
10-21-2025 12:48
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-21-2025 12:48
@KatherineNY Mobile phones don’t have static IP addresses. They are dynamic and will change depending on your location. Fitbit determines your location based on your IP address, currently in Uzbekistan.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
10-21-2025 22:47
Silver Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-21-2025 22:47
Best Answer10-22-2025 03:32
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-22-2025 03:32
@KatherineNY Your IP address has geolocation. Feature availability is based on your phone's location, not your account location.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.