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Step count changes

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I have a Fitbit Charge 6. In the last few weeks it has decreased my step count after the end of the day. For instance, I kept walking until I reached over 11,500. My daily goal is 10,000, and because it has changed on me several times, I did extra walking. I synced , and then checked both the device and my phone to confirm the step count. The next day it had dropped to 8609. I just did a restart. I'm not sure yet if that will help. It had done this randomly in the past.  Has anyone else had this problem?

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