04-01-2025
02:34
- last edited on
04-04-2025
19:23
by
ManuFitbit
04-01-2025
02:34
- last edited on
04-04-2025
19:23
by
ManuFitbit
Since the recent update the step count on my Fitbit does not match the count on my android phone app.
Moderator edit: clarified subject.
04-20-2025 15:39
04-20-2025 15:39
Why have Fitbit not added a post to the Forum to let users know the update breaks their sync between Charge 6 and App? There are now multiple posts, over the last month at least, with mentions of the new update breaking connectivity, yet the update is still being pushed out, as I received it yesterday, and now, like others, it's no longer synching data and showing the new disconnected status. Yet there's nothing to say 'we've broke it, sorry, we're working on a fix.' Surely there should be a post to pull together issues and to hopefully provide a central location for a solution - and to at least deter some others from bricking their Charge while the rest of us wait?