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Step counting locks up during exercise

My Fitbit counts steps when I’m on the bike. But more often lately, it freezes up and stops counting. Sometimes it resumes and sometimes it doesn’t. I also notice that the gps connected cell phone symbol goes from an outline to a filled in phone symbol. I’m not sure if that’s related. 
This also happened today on the treadmill. My charge 5 had fewer issues. 

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I removed the gps tracking and that seemed to help for a couple days but it’s locking up again. Defeats the purpose of a watch to count steps!!!

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