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Step counting locks up during exercise

‎08-08-2025 23:19

‎08-08-2025 23:19

My Fitbit counts steps when I’m on the bike. But more often lately, it freezes up and stops counting. Sometimes it resumes and sometimes it doesn’t. I also notice that the gps connected cell phone symbol goes from an outline to a filled in phone symbol. I’m not sure if that’s related. 
This also happened today on the treadmill. My charge 5 had fewer issues. 

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1 REPLY 1

‎08-15-2025 21:28

‎08-15-2025 21:28

I removed the gps tracking and that seemed to help for a couple days but it’s locking up again. Defeats the purpose of a watch to count steps!!!

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