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Charge 6 - Step tracking

  • I’ve had my Fitbit for a week. The walking steps it’s recording seem to be be about 15% higher than what my IPhone is tracking. The phone is a few years old and I trust the step counts it gives me. Any ideas on why the difference and is there a way to get the Fitbit reading more in line with the iPhone?  Thanks. 

 

Moderator edit - updated subject for clarity

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Hello @Arnied and welcome to the Community. All wrist worn fitness trackers can give false steps.  Not every arm movement has a leg movement with it.  If you wear your Fitbit on your non-dominant wrist, you can reduce these false steps by changing the wrist setting to dominant.  My first Fitbit was the clip-on Fitbit One.  I saw the same thing when I bought my first wrist Fitbit.  If you wear your Fitbit on your dominant wrist, then there is nothing you can change to help with this.

You Fitbit generally won't count steps when pushing a cart or stroller.  So keep that in mind.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Thank you, I will change the wrist setting and see what happens. 

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